You will find a warm and friendly welcome on your admission to our clinic for treatment. We have provisions to accommodate for new admissions within a day of booking although we advise that people pre-book in advance.
Referrals can be accepted from the client themselves, friends, family, and health professionals. We will make sure that our personnel are prepared to accommodate you after your reservation is confirmed.
When you arrive at the clinic you'll meet the clinical team and you'll be escorted around to offer you the chance to get to know the facility's layout. We will provide you a welcome pack that will explain all that is necessary for you to know about your stay with us at the Sanctuary Lodge, along with a schedule of therapy sessions. Please contact us if you unable to travel to our clinic by yourself.
We will arrange for you to see our detox specialist psychiatrist during your first 24 hours with us.
During this visit a complete evaluation of your mental and medical treatment requirements will be conducted. If needed, a complete detox procedure will be recommended. Then our medical health professionals will monitor and administer the detox under strict protocol.
It's important to note that you have to take with you any prescribed medications you have been taking, and also provide us any information regarding any recent surgery.
The psychiatrist will provide you with recommendations and emphasize any areas of your treatment that need specialist attention. It is very crucial for us to address all your treatment needs during your admission; thus, we'll make sure that any aspect which has been stressed or suggested is included in your personalised treatment programme. Then our counsellors, clinical director, and medical staff will continually review your treatment plan, ensuring that you are getting the best care possible at all times.
Our warm and friendly employees will help you to settle into the place once you have completed your assessment. We fully recognize that this is a very stressful and fearful time for most, but our staff is on hand to offer advice and reassurance at all times.